Privacy Policy

Last updated: January 2024

Introduction

emerald-wander ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website emerald-wander.com or use our financial education services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out enquiry forms on our website
• Enrol your child in our programmes
• Contact us via email or other communication channels
• Subscribe to our newsletter or updates

This information may include:

• Name (yours and your child's)
• Email address
• Postal address
• Age of your child
• Programme preferences
• Any additional information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Process programme enrolments and manage bookings
• Send you information about our programmes and services
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for 24 months unless you are enrolled in a programme.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our programmes serve children, but we collect personal information only from parents or guardians. We do not knowingly collect personal information directly from children under 16 without parental consent.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

emerald-wander
47 Cathedral Road
Canton, Cardiff CF11 9HB
Email: [email protected]